Special Populations: Hostility - Video Lesson

Hey, everyone. Welcome back to our lessons on the different procedures for administering medication. This lesson focuses on how to adapt your skills administering drugs to meet the needs of patients exhibiting hostility. In health care, we encounter a variety of patients, each with unique needs and challenges. Some patients, such as those exhibiting hostility, require specialized approaches for effective medication administration. Dealing with hostile patients demands patience and empathy. As an overview, it is important to maintain a calm demeanor, ensure a safe environment, and communicate clearly and respectfully. Always have a plan for de escalation and know how to seek assistance if needed. Key to dealing with hostile patients is being able to quickly assess the situation. You want to identify the triggers causing the hostile behavior and determine if the hostility is due to pain, fear, medication effect.